This Automatic Eyebrow Pencil makes m eyebrows look so good. Overall, I just feel so much better after using it
I love that this is a clean product! It smells amazing and leaves my skin feeling smooth and fresh.
Frequently Asked Questions
We're here to help!
Product & Ingredients
Are your products paraben-free?
Many of our skincare and makeup formulas are paraben-free, and each product page notes it where it applies. You'll also find the full ingredient list on every product page.
Are your products vegan and cruelty-free?
Many of them are. Each product page lists its claims, such as vegan, cruelty-free, or paraben-free, in the Benefits section, so you know exactly which ones apply to the product you're looking at.
Do your products contain fragrance?
Some do, and some don't. We list every ingredient on each product page, so you can check before you buy. If you're sensitive to fragrance, look for "Fragrance" or "Parfum" in the ingredient list.
Where are your products made?
Our skincare and makeup formulas are made in North America.
Orders & Shipping
Where do you ship?
We currently ship within the United States only.
How long will my order take?
Every order is made to order and ships within 5–9 business days. After that, US delivery usually takes 3–5 business days (up to 8 for remote areas). Business days don't include weekends or holidays.
How much does shipping cost?
Shipping is free on US orders over $25. For orders under $25, a flat shipping rate is calculated at checkout.
How do I track my order?
When your order ships, we'll email you a confirmation with a tracking number and link. Tracking can take a little while to update after you get it.
Can I change or cancel my order?
Email us as soon as possible at support@glowboxbeauty.co. We can usually make changes or cancel before your order ships. Once it's on its way, we can't change it.
Do you offer any discounts?
Yes. Sign up for our emails and get 10% off your first order.
Returns
What is your return policy?
You can return unopened items in their original condition within 30 days of delivery. For hygiene reasons, opened or used makeup and skincare can't be returned. After 30 days, we can't accept returns. Please email us before sending anything back. For change-of-mind returns, return shipping is your responsibility.
What if my order arrives damaged or I get the wrong item?
Email support@glowboxbeauty.co within 7 days of delivery with a photo of the item. We'll send a replacement or give you a full refund, whichever you prefer, at no cost to you.
How do refunds work?
Once we receive and check your return, we'll email you to let you know whether your refund is approved. Approved refunds go back to your original payment method within 5–10 business days. Your bank may need a few extra days to post it.
Contact
How can I reach you?
Email us at support@glowboxbeauty.co. We reply within 1–2 business days.